Accessibility statement for individuals with disabilities

NYC, in partnership with its parent company, UnitedHealthcare, and EmblemHealth are committed to ensuring that our website is accessible to individuals with disabilities. If you need assistance using our website or a PDF, we can help you. Please call us toll-free at 1-212-501-4444 (TTY 711).

For password help, registration issues, or other general assistance with the website, please call the toll-free member phone number on your health plan ID card.

We act as the third-party administrator for the New York City (NYC) Employees PPO Plan.

 

Assistive Technology (AT) guidance for closing third-party modals on Android

To close third-party modals that do not have a close button, use the following methods:

  • Using the TalkBack screen reader: Perform a two-finger swipe from left to right.
  • Using a Bluetooth keyboard: Press Alt + ESC to close the app. When you reopen the app, your ID card will be displayed, and the print dialog box will be closed.

To close Share dialog without a close button, use the following methods:

  • Using the TalkBack screen reader: Perform a two-finger swipe from top to bottom.
  • Using a Bluetooth keyboard: Press Alt + Tab to close the Share dialog and return to the previous screen.
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